Frequently Asked Questions

We answer your questions about how to buy from any online store in the USA and receive it in Guatemala with nlp Logística.

Frequently Asked Questions

How to start shopping online?
  • Create your Personal Code
  • When buying online, use this Code with the address in Miami that we will provide you.
  • Send us the invoice and the tracking of your purchase by Email, Whatsapp or from this web page
  • We will notify you when your order arrives.
Why register as a customer at nlp Logística?
  • You can buy anywhere in the world.
  • You will receive personalized advice to make your purchases.
  • Your payment is in Quetzales in cash, card or bank transfer.
  • If you can’t pay by credit card, NLP will make the purchase for you.
  • You receive constant updates on the status of your order.
How to create a mailbox in Miami?

Simply register with us by clicking the following link: “create mailbox”. Enter the requested information to create your customer code and obtain your Miami shipping address.

What do I do if I don't have a credit card?

We buy it for you!
Our advisors will support you. Send us the link to the item you want to buy, either by email, WhatsApp, or through the quote request form on the homepage. We’ll calculate the total price, including shipping. Then make us a deposit for this amount and we will buy it for you.

What are the current rates?

From 2026 the rates are as follows:

1 to 5 pounds 5 to 13 pounds 13 pounds and up
Q.75.00 Q.63.00 Q.59.00

These prices already include freight and customs clearance.

How to buy on Shein?

If you want to buy from SHEIN, go to their website, sign up, and select USA as your country so they can ship your purchases to our warehouse in Miami.

Then make your purchases and when it asks for the address you put the one we gave you to bring your purchases.

If you bring in more than 15 pounds per month to sell, we’ll give you a special price on shipping.

Here you can watch an informative video.

Is there also a package delivery service?

Yes. We deliver your packages anywhere in the world quickly and securely.
We offer international coverage and optimized delivery times.

Restricted Articles

NLP Logística is not responsible for shipments of products or merchandise that are detained by customs because they are restricted products according to the legislation of the country of origin or destination. Please consult the following list of restricted products.

Any flammable, corrosive, or explosive material. Firearms and ammunition.
Any product with alcohol as its first ingredient Batteries that contain chemicals or are dangerous goods
Cleaning products Poison
Fireworks and gunpowder Pressurized containers
Gas Matches
Tear gas or pepper spray Gas-powered tools
Lighters Perishable goods
Used tires Drugs
Natural products and vitamins Tattoo machines
Airbags

Do you still have questions?

Send us a message and we will gladly help you!